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LGBEN Joint CEO/ Practitioner Meeting - 1 Mar 2012

Topic: Customer and Market Focus

Explores how organisations analyse their customers and markets, how they use this knowledge, how they manage their relationships with customers and how they deliver increasing value to customers and other stakeholders.

• Gaining and using knowledge of customers and markets
• Effective management of customer relationships

• Customer perception of value

• Joint ~ 9.30am - 12.00pm
• CEOs & Practitioners ~ 1.00pm - 4.00pm
• Chair: Newcastle City Council
• Minutes: Devonport City Council

RSVP

Kylie Cantwell cantwellk@hobartcity.tas.gov.au

Price: Free